Sales Development Representative (w/m/d)

Hello there, people at TELUS Health are happy to greet you

TELUS Health supports the total health and well-being of over 35 million lives worldwide. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues in family, health, life, money, and work.

In Berlin, we at TELUS Health Engage are creating the future of digital health products: a mobile health and wellbeing companion, to help support the physical and mental wellbeing of individuals globally. We work with employers and health insurance providers to reach as many people as possible.

We're looking for a Sales Development Representative (w/m/d) to join our Sales Team in Berlin.

This is a hybrid position, requiring 3 days in the office.

Drive the early stages of our sales funnel by qualifying inbound leads quickly, converting MQLs to SQLs within 24 hours, and building a healthy pipeline together with our marketing and sales teams.

How you will spend your time:

• Qualify inbound MQLs and ensure fast handover to the right account executive — targeting same-day or next-day follow-up so no opportunity is lost

• Reach out to new leads from inbound interest, events, and marketing campaigns, and attend events to initiate follow-up and next steps

• Build relationships with prospects through calls, emails, conferences and online demos — understanding their needs and positioning our solutions accordingly

• Research potential clients, identify key decision-makers, and develop personalised outreach strategies

• Maintain an up-to-date CRM (Hubspot) — logging all interactions accurately and keeping the pipeline clean and actionable

• Share lead quality feedback and insights with marketing to continuously improve the lead generation process

• Provide regular pipeline and performance updates to senior leadership

What you should bring to the table:

• Proven track record in sales development or a similar role, with a strong focus on lead qualification and fast MQL-to-SQL handover

• Experience managing high-volume outbound calls and emails, with the ability to engage prospects quickly and effectively

• Strong Hubspot (or comparable CRM) proficiency — you can track, manage, and action your leads without missing a beat

• Excellent verbal and written communication skills in German & English; additional languages are a plus

• Target-driven mindset with a proven ability to meet or exceed monthly and quarterly KPIs

• Experience in EAP, health insurance, or group benefits is a plus, but not required

• You are consistently converting MQLs to SQLs within 24 hours and have built a reliable, high-quality pipeline that the sales team trusts

• You are meeting or exceeding your monthly KPIs and have established a strong working relationship with both the sales and marketing teams

• Your Salesforce data is always accurate and up to date, and your feedback is actively shaping how marketing generates and qualifies leads

Interview process

If your application progresses positively, you will be invited to participate in our hiring process, which includes the following stages:

• Recruiter Interview (45 min)

• Hiring Manager Interview (60 min)

• Final Interview incl. role-play / case study (90 mins)

What we offer:

• Customer First: We passionately put our communities and customers first

• Embrace Change: We embrace change and innovate courageously

• Grow Together: We grow together through spirited teamwork

• Salary range: up to 70k OTE (70/30 split) or you want me to write 50k base+OTE (70/30 split)

• Additional health insurance coverage for 900 EUR per year

• 30 days of remote work allowance

• Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using the Humanoo app)

• Subsidy for your UrbanSportsClub membership

• 70 EUR monthly cashback to cover daily expenses

• 500 EUR yearly personal learning and development budget

• Self-development days allowance (workshops, conferences, training sessions etc.)

• Team events and company events

• Referral bonus for employees

• Corporate benefits

• Humanoo for Humanoos

• Employee Assistance Programme (EAP) for mental well-being

Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave.