ABOUT NUMA
Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.
We're looking for a mid-level Brand Designer to own the design needs of Numa's 170+ properties across our portfolio. You'll be the first point of contact for operations, property management, and marketing requests — managing scope, timeline, and quality independently without a dedicated project manager.
This is a high-impact role that bridges brand strategy and operational reality. You'll translate Brand Identity guidelines into self-service templates and assets that help our properties stay consistent, professional, and on-brand. You're proactive, organised, and communicate clearly with stakeholders across the organisation.
What makes this different: This isn't a support role. You define scope, push back when needed, and own the delivery. You manage a complex mix of requests in Asana, coordinate with our Brand Designer team, and help shape how Numa looks across Europe.
Key Responsibilities
Operations & Project Management
- Manage signage and offline comm requests — collate, prioritise, and track requests in Asana
- Define scope independently — assess feasibility, timeline, and business impact; communicate decisions transparently to stakeholders
- Own project delivery — manage timelines, coordinate feedback, and deliver to specifications without a dedicated PM
- Stakeholder communication — proactively update requesters on status, manage expectations, and resolve conflicts early
Design Execution
- Property-related design work — signage visuals, wayfinding, room guides, guest communication, in-property materials (mostly print)
- Template & asset creation — build self-service templates that properties can adapt or customise with brand guidance
- Quality control — ensure consistency with Numa brand guidelines and visual standards across all outputs
- Production preparation — prepare files for print vendors, manage specifications, and oversee production handoff
Brand System & Collaboration
- Close collaboration with Brand Identity team — align on guidelines, contribute to template development, and help operationalise brand decisions
- Maintain brand consistency — ensure properties have clear tools and resources to stay on-brand
- Systems thinking — identify patterns in requests and suggest scalable solutions (templates, processes, guidelines)
- Feedback & iteration — collaborate with designers and ops teams to refine assets and improve workflows
Tools & Organization
- File management — organise brand assets, maintain template libraries, and keep design systems accessible
- Self-service enablement — help properties and teams self-serve where possible; provide clear guidelines and support
- Process improvement — identify bottlenecks and suggest solutions to improve request handling and delivery
About You
Design & Technical Skills
- Print design experience — understanding production workflows, file specs, and vendor requirements
- AI-first approach — design systems that scale and enable distributed execution.
- Canva experience — understanding template-based design and self-service workflows
- Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) — InDesign especially important for layout and print
- Strong foundation in layout, typography, and visual hierarchy
- Attention to detail and ability to maintain consistency at scale
Project & Communication Skills
- Project management mindset — comfortable owning scope, timeline, and stakeholder management
- Asana proficiency or ability to learn quickly — tracking requests, managing workload, coordinating with teams
- Clear communication — can explain design decisions, manage expectations, and present ideas to non-designers
- Proactive & transparent working style — surface issues early, communicate status regularly, take initiative
- Problem-solving — can translate vague requests into clear briefs and suggest solutions
- Ability to work independently — comfortable making decisions and pushing back when needed
Language & Working Style
- Fluent English (spoken and written) — communicating across teams and with international stakeholders
- Service design mindset — thinking about how design serves the user and the business
- Collaborative — enjoy working with designers, ops teams, and property teams
Nice to Have
- Experience in hospitality, multi-location retail, or franchise operations
- Familiarity with production workflows, printing, or vendor management
- Experience managing design requests from non-designers
- Knowledge of wayfinding or environmental design
- Experience with design systems or scalable design thinking
- Interest in how brand translates to physical spaces
ABOUT OUR OFFER
- Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
- Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.
Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.
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